Turn Your Freight Back Office Into a Revenue Engine

Q: What is freight broker back-office operations?

Back-office operations cover everything that happens after dispatch books a load: collecting proof-of-delivery documents from carriers, verifying carrier invoices against rate confirmations, preparing and sending shipper invoices, managing accounts receivable and collections, monitoring carrier compliance, and auditing for missed billable charges like detention, layover, and TONU fees. These tasks are critical to cash flow but pull your team away from moving freight.

Q: What services does ClearLane provide?

ClearLane provides six core services: POD and document chase with 24-hour turnaround, carrier invoice verification and AP audit with a 99% accuracy target, carrier billing preparation, shipper billing and invoicing, AR management and collections, and pre-billing revenue recovery audits. Services are available individually or as bundled packages: Core Financial Workflow, Financial Operations, or Full Back-Office.

Q: How much does it cost to outsource freight broker back-office operations?

ClearLane uses volume-based pricing that scales with your freight volume. Pricing is scoped to your operation and can scale up or down as your needs change. Pre-billing revenue audits are performance-based: you only pay a percentage of the revenue ClearLane recovers. This means the service pays for itself.

Q: How quickly can we get started?

Most brokerages go live within 2 to 3 weeks. ClearLane connects to your existing TMS, trains a dedicated team on your workflows and rate structures, and begins processing. No system migration is required.

Q: What makes ClearLane different from hiring in-house billing staff?

In-house billing, AR, and compliance staff typically cost $13K to $25K per month in salary alone, before factoring in training, turnover, software, and management overhead. ClearLane replaces that fixed cost with variable volume-based pricing, a team trained specifically on freight brokerage operations, and a 99% accuracy target. You scale load volume without scaling headcount.

Q: Does ClearLane offer bookkeeping for freight brokers?

Yes. ClearLane provides outsourced bookkeeping as a standalone add-on service. The dedicated bookkeeping team handles bank reconciliation, transaction categorization, AP and AR recording, credit card reconciliation, and month-end close inside your existing accounting software: QuickBooks, Xero, FreshBooks, or Sage. This is a natural extension of the AP and AR work ClearLane already handles.

Reduce DSO, eliminate billing errors, and recover missed revenue, without hiring. Specialized operations built by freight industry veterans for brokers, 3PLs, and transportation companies. We take over the administrative side of the business. You keep dispatch and sales.

Invoice Accuracy

0 %

POD Turnaround

< 0 h

Carrier Onboarding

< 0 h

Revenue Recovered

10-25% 0

Operations Dashboard

Live

Days Sales Outstanding

↓ 34% vs. last quarter

Revenue Recovered

$42K

↑ This Month in recovered billing

Invoice Accuracy

99.2%

↑ 0.4% vs. last month

Billing Errors

↓ 87% flagged this week

Revenue Recovery — Last 6 Months +$247K total

Oct Nov Dec Jan Feb Mar

The Problem

Freight brokers don't lose money on rates. They lose it in operations

Delayed PODs = Delayed Cash

Late PODs push back billing cycles and increase Days Sales Outstanding by weeks. Every day without a POD is a day your invoice can't go out.

Missed Accessorials = Lost Revenue

Detention, layover, TONU, and lumper fees go uncaptured when dispatch moves too fast. These charges never make it to the shipper invoice.

Invoice Errors = Disputes

Duplicate carrier charges, rate mismatches, and missing documentation create costly disputes that erode margins and damage shipper relationships.

AR Backlog = 60–90+ Day Delays

Aging invoices sit uncollected because your team is too stretched to follow up. Cash sits in your customers' accounts instead of yours.

Compliance Gaps = Carrier Risk

Expired COIs, lapsed FMCSA authority, and unmonitored safety ratings slip through after onboarding. One bad carrier can cost more than a year of margin.

What This Costs You In-House

Billing staff

$4K–$8K/mo

AR team

$4K–$8K/mo

Compliance & onboarding

$3K–$5K/mo

Management & oversight

$2K–$4K/mo

Missed revenue from errors

Unknown

Total monthly cost

$13K–$25K+/mo

ClearLane replaces and improves this entire function, at a variable cost that scales with your load volume. No fixed overhead, no hiring, no training.

The Solution

A complete back-office operating system for freight brokers

We manage the entire post-dispatch workflow, from delivery confirmation to cash collected. The administrative side of the business, handled. Your team focuses on moving freight.

Load Delivered

POD Chase

Carrier Invoice Audit

Pre-Billing Revenue Audit

Shipper Billing

AR & Collections

Services

Modular services that plug into your existing workflows

Documentation

POD & Document Chase

We retrieve proof-of-delivery documents from carriers, verify signatures and delivery details, and upload everything into your TMS, within 24 hours of delivery confirmation

Learn More →

Accounts Payable

Carrier Invoice Verification

Every carrier invoice is verified against rate confirmations before payment, including freight rates, accessorial charges, and duplicate detection. 99% accuracy target

Learn More →

Accounts Payable

Carrier Billing Preparation

Verified invoices are prepared for your AP team in your preferred format: customizable Excel reports or direct TMS upload, organized by payment priority. Same-day processing.

Learn More →

Accounts Receivable

Shipper Billing & Invoicing

Our dedicated AR team prepares and submits customer invoices with all supporting documentation attached, via email, customer portals, or EDI.

Learn More →

Accounts Receivable

AR Management & Collections

Proactive monitoring of invoice aging, structured payment reminders, customer follow-up, dispute resolution, and weekly AR reports with aging analysis.

Learn More →

Revenue Recovery

Pre-Billing Revenue Audit

Before every invoice goes out, we review the shipment file for missed billable charges: detention, layover, TONU, lumper fees, and rate discrepancies. Performance-based: you only pay 10-25% of what we recover. Zero risk.

Learn More →

Results

We don't just process. We increase your profit per load

Every workflow is designed to reduce cost, eliminate errors, and surface revenue that dispatch missed. Our team is trained specifically on freight brokerage operations: rate confirmations, accessorial charges, TMS workflows, and billing dispute resolution. That specialization drives our accuracy rates.

Most clients begin with one high-pain-point service (POD chasing or invoice verification) and expand into full back-office management as trust is established.

Invoice Accuracy

0 %

Target across all billing

POD Turnaround

< 0 h

From delivery confirmation

Carrier Onboarding

< 0 h

FMCSA + insurance verification

Revenue Recovered

0 10–25%

Of previously missed billing

Packages

Flexible plans that scale with your freight volume

Core Financial Workflow

For brokers who need dedicated AP & AR support

Financial Operations

For brokers scaling past 2,000 loads/month

Full Back-Office

Complete operational support: your team, on demand

How It Works

Go live in days, not months

Connect Your TMS

We plug into your existing systems: no migration, no disruption to your team.

Assign Your Team

A dedicated team trained on your workflows, rate structures, and key customers.

We Run Operations

PODs chased, invoices verified, bills sent, cash collected. Daily tasks handled.

You Scale Without Hiring

Add loads, not headcount. Quality stays consistent at 99%+ as you grow.

Results That Speak

What operational excellence looks like with ClearLane

DSO Reduction

0 days

Real client result: from 58 to 41 days in one quarter

Revenue Recovered

$ 0 K

Missed billing recovered for clients over six months

Invoices Verified

0 %

Every carrier invoice checked against its rate confirmation before payment

Trust & Security

Enterprise-grade security for your financial data

Data Security

Client Data Isolation

Operational Compliance

Frequently asked questions

What is freight broker back-office operations?

Back-office operations cover everything that happens after dispatch books a load: collecting proof-of-delivery documents from carriers, verifying carrier invoices against rate confirmations, preparing and sending shipper invoices, managing accounts receivable and collections, monitoring carrier compliance, and auditing for missed billable charges like detention, layover, and TONU fees. These tasks are critical to cash flow but pull your team away from moving freight.

What services does ClearLane provide?

ClearLane provides six core services: POD and document chase with 24-hour turnaround, carrier invoice verification and AP audit with a 99% accuracy target, carrier billing preparation, shipper billing and invoicing, AR management and collections, and pre-billing revenue recovery audits. Services are available individually or as bundled packages: Core Financial Workflow, Financial Operations, or Full Back-Office.

How much does it cost to outsource freight broker back-office operations?

ClearLane uses volume-based pricing that scales with your freight volume. Pricing is scoped to your operation and can scale up or down as your needs change. Pre-billing revenue audits are performance-based: you only pay a percentage of the revenue ClearLane recovers. This means the service pays for itself.

How quickly can we get started?

Most brokerages go live within 2 to 3 weeks. ClearLane connects to your existing TMS, trains a dedicated team on your workflows and rate structures, and begins processing. No system migration is required.

What makes ClearLane different from hiring in-house billing staff?

In-house billing, AR, and compliance staff typically cost $13K to $25K per month in salary alone, before factoring in training, turnover, software, and management overhead. ClearLane replaces that fixed cost with variable volume-based pricing, a team trained specifically on freight brokerage operations, and a 99% accuracy target. You scale load volume without scaling headcount.

Does ClearLane offer bookkeeping for freight brokers?

Yes. ClearLane provides outsourced bookkeeping as a standalone add-on service. The dedicated bookkeeping team handles bank reconciliation, transaction categorization, AP and AR recording, credit card reconciliation, and month-end close inside your existing accounting software: QuickBooks, Xero, FreshBooks, or Sage. This is a natural extension of the AP and AR work ClearLane already handles.

Get Started

See how much revenue you're leaving on the table

We'll analyze your recent loads and show you exactly where billable charges are being missed: detention, layover, TONU, rate discrepancies. Free assessment, no commitment.